Question 1

Can GPM also come and work in the client's office?

Accepted Answer

We mainly work from our office in Bruges. Exceptionally, GPM can come to the customer's location to supplement databases or ERP systems. For larger projects, GPM comes on site for interim discussions and/or presentations.

Question 2

Does GPM also come to the customer for measurements?

Accepted Answer

Yes, GPM has the expertise to measure production halls, machines, and the like. In this way, the assignment is mapped, with the aim of carrying out the assignment as correctly as possible.

Question 3

Can GPM be used for construction and/or assembly drawings if the customer provides a 3D model?

Accepted Answer

This is certainly possible. The customer must provide a 3D model in .step/stp or .pkg format. If you want the title corners of the customer to be copied onto the drawings, please provide a 2D drawing in .dwg format as an example.

Question 4

Which file formats can GPM provide when submitting the assignment?

Accepted Answer

2D drawings: PDF, DWG, MI, NC
3D models: STEP/STP, PKG, 3D-DWG
Laser files: DXF, NC
Lists Excel: laser list, saw list, purchase list
Compressed folders: RAR, ZIP

Question 5

What general tolerances do you use?

Accepted Answer

GPM applies the tolerances according to the standard DIN ISO 2768-1 m (medium) as standard. For machine parts with a functional fit or tolerance, GPM makes a proposal based on its expertise. If specific tolerances are requested, please communicate this during the quote request.

Question 6

What if the customer wishes to make a change to an ongoing or completed project?

Accepted Answer

Contact us as soon as possible by phone for further processing.

Question 7

Cancellation Policy

Accepted Answer

If a project is canceled after acceptance of the quotation, costs will be charged for the hours already performed. Please refer to our terms and conditions.

Question 8

Confidentiality Statement

Accepted Answer

GPM Engineering Solutions keeps your idea, sketch and final design safe and private.
If you would like more information about the content of our nondisclosure agreement, please refer to point 8 of our terms and conditions ( intellectual property rights).
 
If our intellectual property rights do not meet your requirements, you can
Send your non-disclosure agreement to info@gpm-engineering.be

Question 9

Do you still have an unanswered question?

Accepted Answer

Feel free to contact us with your question at the email address info@gpm-engineering.be